![]() Same goes for laptops and desktops – one connection at a time. Since mobile devices can not easily transition between different Wi-Fi networks or cell towers without interrupting apps and dropping Internet VoIP calls, such as the ones on Skype.īy default mobile devices are designed to only use one Internet connection at a time. ![]() Your connection could be spotty and experiencing a lot of “ packets loss.” Both of these issues are amplified when you are on the move. It might be that your Internet connection is too slow and doesn’t have enough bandwidth for a VoIP HD video call. So, when determining why Skype isn’t working, you should look at your Internet connection. They demand a lot from your Internet connection to work properly. Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. We recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business. If those suggestions didn’t help, you should know that Skype video (and even audio) calls are extremely bandwidth-hungry. Side-by-side installation of Skype for Business and Lync is not supported on Mac. Before we go any further you should check these 7 Skype settings as suggested by Make Use Of.
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